FAQ's about tents |
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How far ahead should I book my tent? |
The sooner the better. During peak times our calendar fills rapidly, and some dates become unavailable. We recommend 60 days in advance if possible. |
What is the difference between a frame tent and a pole tent? |
Frame tents are NOT "Free Standing" as sometimes advertised. They must be staked out just like a pole or tension structure must be. The only exception is for indoor use, or very short periods of time outdoors when they can be temporarily held in place by 50 gallon drums of water. Pole tents will withstand higher wind loads than a frame tent, and are generally less expensive to rent or purchase. |
How many people can fit under my tent? |
We figure 6 sq. ft. per person for auditorium style seating and 15 sq. ft. per person when tables and chairs are used for banquet seating. |
How large a "footprint" does each tent require? |
Each tent size requires an extra 6' of space on all four sides to allow us room for staking. For example, a 20'x20' tent actually requires a 32'x32' area free of obstructions. |
Can a tent be installed on asphalt or concrete? |
Yes. When the tent stakes are removed, we repair the holes from the stakes with either asphalt or concrete filler. |
Are side walls extra? |
Yes. Solid walls and cathedral window walls are each available for an additional rental fee. |
Should the tent be installed a day or two before the event? |
This is highly recommended to allow time for decorating, and placing anything else in the tent you plan on using during your event. |
Do you have more pictures of tents I can see? |
Yes! Please visit this link! www.ohenrytents.com/pictures.html |
Do you have seating charts or drawings I can view? |
Yes! Please visit this link! http://www.ohenrytents.com/PDFs.html |
Do you have installation videos I can view to understand the installation process? |
Yes! Please visit this link! www.ohenrytents.com/Installation_instructions.html |
Can I purchase a new or used tent from your company? |
Yes. We are an Authorized Ohenry Tent dealer! |
Do you have price sheets or catalogs for your new tents? |
Yes! Please visit this link! www.ohenrytents.com/prices.html |
I purchased a new 1 pc. pole tent from you, and I lost the instructions. Where can I get replacement printed instructions? |
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I purchased a new sectional pole tent from you, and I lost the instructions. Where can I get replacement printed instructions? |
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I purchased a new frame tent from you, and I lost the instructions. Where can I get replacement printed instructions? |
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FAQ's about party supplies |
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| Can I rent tables, chairs and table clothes from your company? | We have all sizes of tables, several types of chairs,and a wide variety of table clothes and napkins. |
| Do you have margarita machines, chocolate fountains or champagne fountains? | We have those items and more to make your party special! |
| What about the china, silver and crystal I need? | We are a complete party store, and we have all the items needed for place settings, chaffing dishes,and serving items as well. |
| If I rent a margarita machine, popcorn machine or big coffee pot do you have instructions? | Absolutely! And you can even print out additional instructions by clicking here! |
| Do you install the china and place settings? | It's your choice! |
| Do you have tent seating charts or drawings I can view? | Yes! Please visit this link! http://www.ohenrytents.com/PDFs.html |
FAQ's about contractor supplies |
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| can I rent the equipment just for a day, or for a whole month? | It's your choice! |
| Do I need a photo ID to rent equipment? | Yes, a driver's license is required. |
More information about renting |
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| About Renting |
| All charges are for time out, whether used or not. Please make your selections carefully. |
| Pricing |
| Most prices quoted are for a one day charge. If you desire to use rental items for a long period, please call our office for long-term rates. |
| Reservations |
| You may reserve your choice of party items in advance. Reservations are considered confirmed when a reservation deposit has been paid. If you cancel your order less than five days prior to function, a cancellation fee may be charged |
| Delivery |
| Delivery is available at a reasonable charge in our regular service area. For prices to other areas, please call our office. Special containers are provided for china, silver, glassware etc, to insure that you receive your items sterilized, undamaged, sparkling, and "table ready". Our delivery personnel are instructed to neatly stack all items in a mutually convenient place on delivery |
| *Basic delivery charge is for ground level delivery* |
| Pick-Up |
| All china, silver, utensils, etc. should be free of food, rinsed, and replaced in their delivery containers. Linens should be refuse free and allowed to air dry to prevent staining and mildew. Tables and chairs should be knocked down and stacked ready for pick-up. Items not meeting these conditions are subject to additional charge. |
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Butler Rentals and Sales, Inc |
Authorized Dealer for: |
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your street |
Ohenry Productions Inc. |
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City, State & zip |
New tents of all sizes! |
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000-000-0000 |